Customer Service
Shopping Online
-
Shopping Online
For your best shopping experience, read this essential info first.
-
General Conditions of Sale
All you need to know when placing an order.
-
Shipping & Delivery
Explore your shipping rates and policies.
-
Returns
If you’re not 100% satisfied, you have options!
-
Contact Us
Your Decleor Customer Care team is here to help!
-
Commonly Asked Questions
Answers to your FAQs, all in one place.
Shopping Online
Promotion/Offer Codes
Visit our Offers Page to learn about IT's available shopping offers and active promotions. Check back often for the latest!
Maximum Purchase Policy
At this time, we must limit product purchases to no more than five (5) units per item, and select products to no more than three 3 units per item. Orders exceeding their maximum purchase limit of £500 are subject to cancellation. See Terms & Conditions for more information about IT's Purchase Related Policies, or Contact Us with questions.
Purchases at Other Retailers
IT Cosmetics only accepts returned items purchased at itcosmetics.co.uk. Kindly return any products bought at other retailers to the original place of purchase.